Privacy Policy | CJ Demo Ltd

1. Introduction

At CJ Demo Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our demolition and waste removal services.

Please read this Privacy Policy carefully. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Name, email address, phone number, and postal address
Business information if you represent a company
Project location and details
Payment information

2.2 Technical Information

IP address
Browser type and version
Device information
Operating system
Referral source
Length of visit, page views, and website navigation

3. How We Collect Your Information

We collect information through:

Direct interactions: When you contact us, request a quote, or use our services
Forms on our website: When you submit contact or quote request forms
Automated technologies: Cookies and similar technologies that automatically collect technical information when you visit our website
Third parties: We may receive information about you from third parties such as business partners

4. How We Use Your Information

We use your information for the following purposes:

To provide and manage our demolition and waste removal services
To process and fulfill your requests and orders
To communicate with you about our services
To send you quotes, invoices, and process payments
To improve our website and services
To comply with legal obligations
To protect our rights, property, or safety

5. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contract: Processing is necessary to fulfill our contractual obligations to you or to take steps at your request before entering into a contract
Legitimate Interests: Processing is necessary for our legitimate interests, such as managing our business and improving our services, provided these interests are not overridden by your rights
Legal Obligation: Processing is necessary to comply with our legal obligations
Consent: Where you have given us consent to process your personal information for specific purposes

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

For tax and accounting purposes, we typically retain basic information about our customers and transactions for six years after they cease being customers.

7. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

8. Data Sharing

We may share your personal information with:

Service providers who perform services on our behalf
Professional advisers including lawyers, bankers, auditors, and insurers
HM Revenue & Customs, regulators, and other authorities
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

9. Your Rights

Under data protection laws, you have rights including:

Access: You can request copies of your personal information
Rectification: You can request that we correct inaccurate or incomplete information
Erasure: You can request that we delete your personal information in certain circumstances
Restriction: You can request that we restrict the processing of your information
Data Portability: You can request the transfer of your information to another organization
Objection: You can object to our processing of your personal information

If you wish to exercise any of these rights, please contact us at info@cjdemo.co.uk.

10. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

11. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any information on our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. International Transfers

We primarily store and process your data within the United Kingdom and European Economic Area (EEA). However, we may transfer your data outside the UK and EEA where our service providers are located outside these areas.

When we transfer your data outside the UK and EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the UK or European Commission
Using specific contracts approved by the UK or European Commission which give personal data the same protection it has in the UK and Europe

14. Complaints

If you have any concerns about how we handle your personal information, please contact us first at info@cjdemo.co.uk so that we can address your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at: https://ico.org.uk/make-a-complaint/ or by calling 0303 123 1113.